WPO Stats

Case studies and experiments demonstrating the impact of web performance optimization (WPO) on user experience and business metrics.

  • Google Logo

    Google reported that users who experienced a 400ms delay performed 0.44% fewer searches during the first three weeks and 0.76% fewer searches during the second three weeks. Permalink Share on Twitter

    #posts #search #engagement #2009
  • Google Logo

    Removing one client-side redirect from Google's DoubleClick resulted in a 12% improvement in click-through rate. Permalink Share on Twitter

    #posts #conversion #engagement #2011
  • Yahoo! Logo

    Yahoo increased traffic by 9% for each 400ms of improvement in load time. Permalink Share on Twitter

    #posts #traffic #2008
  • Shopzilla Logo

    Shopzilla decreased load time by 5 seconds and saw a 12% increase in conversion rate, a 25% increase in page views and a 50% reduction in infrastructure required. Permalink Share on Twitter

    #posts #conversion #page views #expense #2009
  • Mozilla Logo

    Mozilla cut load time by 2.2 seconds and saw download conversions increase by 15.4% Permalink Share on Twitter

    #posts #conversion #2010
  • Google Logo

    Google finds a 500ms increase in page load results in 25% less searches. Permalink Share on Twitter

    #posts #search #engagement #ads #2006
  • Etsy Logo

    Etsy saw a 12% increase in bounce rate when they added 160KB of images to their mobile page. Permalink Share on Twitter

    #posts #bounce rate #2014
  • Bing Logo

    One second delay in Bing results in a 2.8% drop in revenue. Two second delay results in 4.3% drop. Permalink Share on Twitter

    #posts #revenue #search #2009
  • Amazon Logo

    Amazon sees a 1% decrease in revenue for every 100ms increase in load time. Permalink Share on Twitter

    #posts #revenue #2008
  • Aberdeen Logo

    The Aberdeen Group discovered a 1-second delay resulted in 11% fewer page views, a 16% decrease in customer satisfaction, and 7% loss in conversions. Permalink Share on Twitter

    #posts #page views #satisfaction #conversion #2008
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Hungry for more?

If you're looking for more resources around selling performance, we recommend the following resources:

  • Time is Money book cover

    Time is Money by Tammy Everts

    Tammy's book has study after study after study about why performance matters. She covers not just the business side of things, but also the psychology of performance: how does bad performance make users feel.
  • Designing for Performance book cover

    Designing for Performance by Lara Hogan

    Lara's book is loaded with great information about advocating for performance within your organization.

Help make WPO Stats better by submitting your favorite performance case study.

@2024. A Tammy Everts and Tim Kadlec production.